Products may be returned for a refund within 30 days of receiving your purchase. All returns require a return authorization number which can be acquired by emailing our customer support team at firstname.lastname@example.org Refunds are issued using the original form of payment. Items must be returned in their original condition, including packaging. Items are subject to a re-stocking fee of up to 30% depending on their condition at the time of the return. Mainlight Sports is not responsible for misuse, or improper customer installation. Custom orders are not eligible for returns unless the item is defective or there was an error. Shipping charges are not refundable and customers are responsible for return shipping costs. Please include the return authorization number on all return packaging to ensure that return is processed in a timely fashion.
Used Turf Policy
All used turf products are sold "as is" and do not come with a warranty. Used products may have stains or other imperfections.
Pitching Machine Policy
Mainlight Sports provides many different pitching machine options and prides itself on their quality. If the machine has been used, however, it cannot be returned for a refund. Machines must be in their original packaging for any return possibility.
Custom Netting Policy
Mainlight Sports' nets are hand-made from the best materials. Netting products do incur normal wear and tear, and this is not considered a defect.
Once manufacturing has begun, any custom netting orders cannot be returned.